Thoughtful Communication: Relational Outcomes
I worked for a few months at a family owned sandwich and bakery shop in a mall in Tulsa, Oklahoma when I was in high school. My job was to take orders, prepare food, distribute the food, and clean up. …
I worked for a few months at a family owned sandwich and bakery shop in a mall in Tulsa, Oklahoma when I was in high school. My job was to take orders, prepare food, distribute the food, and clean up. …
Imagine it is your job to be a traffic officer at the busiest intersection in a large city. You wake up early each morning before the sun comes up, put on your uniform, grab your whistle, and arrive at your…
I have spoken to hundreds of people with broad scopes of influence from many different organizations throughout my career. A common theme consistently emerges that is related to their effectiveness as a leader: It is their ability to develop and…
Collaboration and decision making can present unique challenges for teams, and even more so in a remote work setting. It is easy to feel disconnected and unappreciated when you can’t just walk across the room and make your point heard.…
Veronika Scott was compelled to solve a problem in her Detroit community. There is a homeless population that lives on the streets and in abandoned buildings. When winter comes, they need warmth. Veronika, a clothing designer, had an idea. She…
Coerce – To cause to do through pressure, force, or necessity. In my last blog, I introduced the idea that there is a higher chance of someone feeling coerced if he is given a directive or mandate. I focused that…
Frequently, I meet with new or existing clients to help them think through an organizational or team challenge having to do with people. I come to this conversation with my passion and expertise of leadership development. My goal is to…
As a new manager, Jordan was excellent at facilitating team and one-on-one decision-making meetings. Her boss praised her for creating an environment of mutual trust, open sharing, creativity, and energy. However, Jordan was continually disappointed in the output of the…
The words people say and actions people do on a consistent basis define the culture of a group. I was sitting in the lobby of a company for the first time. During my five minutes of waiting, three people looked…